Workshop Registrations: A full refund (minus a $35 processing fee) will be given when the request for a refund is made up to 30 days prior to the first day of a workshop. Refunds are not available for cancellations less than 30 days before a workshop. However, paid registrants can transfer to another workshop within one year at no additional cost. Refunds are not available after a transfer is made or if you do not provide advanced notice that you will not be attending the workshop.
Special Events, Teleconferences and Merchandise: For all other items or events, the processing fee will be 10% of the purchase price or a minimum of $5. Otherwise, the same policy applies.